Refund policy

Diva Femme check & ensure that all clothings purchased with us are checked before sending out to customers.

Should clothing received by customer is not to their expectation, please kindly ensure that tag are not removed & refundable within 7 days upon date of receipt from customers.

To ensure that refund policy is in place, please kindly drop us a mail at absolutez@live.com with the following format:

1) Item ID
2) Date of purchase
3) Reason for refund
4) Picture (should there is any stain or torns)

We will ensure that all enquiries to us are properly handled & promptly replied.
Kindly allow 48hrs for our response time to you.

Thank you for your patience & we look forward to serving you better.

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